Quality Policy

Ethical Conduct:

As individuals who assume responsibility towards all constituents, IAA officials and volunteers adhere to the highest level of ethical conduct in terms of transparency and accountability. Therefore, they exhibit professional conduct and avoid any conflict of interest as described in the IAA.

Continuous Learning:

Continuous learning is a prerequisite for continuous improvement. IAA therefore continuously learns both from its activities and performance, and from alike organizations. Development of officials and volunteers are supported and promoted so that they can realize and use their full potential.

Value Adding:

IAA offers services that add value to its stakeholders, especially the institutions it serves. The added value of a service provided is assessed by means of direct feedback. In particular, IAA Evaluation Teams continuously seek to gather valuable feedback in order to continuously improve theology / Islamic Studies education and the program evaluation process.

Developing Partnerships:

Maximizing the value of a service offered and increasing the success depend on developing partnerships. Therefore, IAA seeks out and develops opportunities for partnerships with national and international organizations.

Transparency and Accountability:

IAA assumes responsibility for informing its constituents and the general public and for holding itself accountable for all of its activities, in particular activities related to evaluation and accreditation.

Service Focus:

IAA officials and volunteers initiate and maintain respectful and close relations with all institutions to whom they provide services. They are sensitive to the current needs and expectations of these institutions, and they are well aware that the quality of the services they provide will be judged by those receiving these services.